Frequently Asked Questions
Everything you need to know about your Seiko timepiece.
Are the Seiko watches on your site genuine?
Yes, every watch we sell is 100% authentic and comes in original packaging with a valid manufacturer's warranty and instruction manual.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original condition with all tags and protective films intact.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.
How do I register my warranty?
Your warranty is automatically activated upon purchase. Keep your digital invoice as proof of purchase for any future service requirements.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.